These Terms of Service (the “Agreement”) are entered into by and between From The Neighborhood Corp., a NYS certified minority-owned company, providing services in Education, Media, Marketing and Production and the Customer (“You” or “Client”). By engaging in our services, you agree to the following terms and conditions:

 1. Refund Policy

All payments made for services are final and non-refundable, except in cases where From The Neighborhood Corp. has explicitly agreed in writing to provide a refund. Refunds will not be issued for dissatisfaction due to subjective opinions regarding the quality or content of the services provided, nor for cancellations that do not meet our cancellation policy requirements.

 2. Cancellation Policy

For Live Event Emcee, Education or Event Production Services Only. Cancellations must be made in writing and received at least 7 days before the scheduled start date of the service. Cancellations made within 7 days of the scheduled service will be subject to a 50% cancellation fee. No refunds will be issued for cancellations made less than 5 days  in advance of the scheduled service.

 3. Force Majeure

From The Neighborhood Corp. shall not be liable for any delay or failure to perform its obligations under this Agreement due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, strikes, war, pandemics, government regulations, or failure of suppliers, service providers, or subcontractors. In the event of a force majeure, From The Neighborhood Corp. will use commercially reasonable efforts to reschedule the services at a mutually convenient time.

 4. Limitation of Liability

To the fullest extent permitted by applicable law, From The Neighborhood Corp. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the services provided, including but not limited to lost profits, business interruption, or other economic losses. From The Neighborhood Corp.’s total liability under this Agreement, whether in contract, tort, or otherwise, shall not exceed the total fees paid by you for the specific services that gave rise to the claim.

 5. No Guarantee

From The Neighborhood Corp. makes no guarantees, representations, or warranties of any kind, express or implied, regarding the results or outcomes of the services provided. The Client acknowledges that results depend on many factors outside of From The Neighborhood Corp.’s control, and as such, no specific outcomes are promised.

 6. Dispute Resolution

Any disputes arising under this Agreement shall be resolved through mediation before any legal action is taken. In the event that mediation does not resolve the dispute, it shall be settled through binding arbitration in New York State.

 7. Chargebacks

In the event of a dispute or chargeback related to credit card payments, you agree to first attempt to resolve the issue directly with From The Neighborhood Corp.. Unauthorized chargebacks will result in immediate suspension of services and you will be responsible for any fees associated with processing the chargeback, including legal fees and interest.

 8. Governing Law

This Agreement shall be governed by and construed in accordance with the laws ofNew York State, without regard to its conflict of law principles.

---

 9. Acceptance

By engaging in services with From The Neighborhood Corp., you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.